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Can you share an experience where you had to reject or modify a request for technical reasons? What did you say to explain your concerns and how did things turn out?
The interviewer wants to know how well you can determine if something is technically feasible, how you explain your concerns to others, and how you work together to find other options when there are technical challenges.
- Explain how you assessed the technical feasibility of the request or feature.
- Describe how you gathered data or evidence to support your concerns.
- Mention how you communicated your concerns professionally and clearly to the relevant stakeholders.
- Highlight any collaboration with stakeholders to find an alternative solution.
- Emphasize the outcome and what you learned from the experience.
- Avoid suggesting that you always agree to unrealistic requests or that you never communicate your concerns. Don't give examples where you failed to find an alternative solution or where your communication was unprofessional or unclear.
Sample Answer 1
Once, a product manager requested a feature that would have caused significant performance issues in our application. I carefully analyzed the request and gathered data to support my concerns. I then met with the product manager to discuss the technical limitations and presented my findings. We collaborated to find an alternative solution that met the business needs while preserving the application's performance. By maintaining open communication and working together, we were able to satisfy the project requirements without compromising the system's performance.
Sample Answer 2
During a project, the client requested a feature that wasn't technically feasible due to hardware limitations. I first thoroughly researched the issue to ensure that my concerns were valid. I then arranged a meeting with the client and explained the technical constraints, using clear language and providing examples. After discussing the challenges, we brainstormed alternative solutions together and eventually settled on a more suitable approach that met their needs. By being proactive and transparent, I was able to manage expectations and maintain a positive relationship with the client.